Incident: VoIP Disruption
Engineers are currently investigating an incident that is causing a loss of service on our VoIP platform. Further information will be provided as and when it becomes available.
View ArticleVoIP Disruption
We are aware of an issue currently affecting some VoIP services. We are investigating the issue and will provide further information once it is available.
View ArticlePlanned work: VoIP platform
Wed 29 November 2017 08:00-09:00 GMT During the above window we will be making changes to our VoIP platform to align with changes one of our suppliers will be making. This work has already been proved...
View ArticlePlanned work: Legacy VoIP platform
Monday 19 February 2018 22:00-23:59 GMT During the above window we will be relocating some servers within our Telford datacentre. Where possible servers will be removed from active pools in advance to...
View ArticleIncident: Legacy VOIP platform
We are currently aware of an issue affecting some users on our legacy VOIP platform. Engineers are currently investigating and a further update will be provided by 4:30pm
View ArticleIncident: Voip Platform
We are aware of an issue that was affecting some users on our VOIP platform. We believe the issue has now been resolved and request any users affected to now retest the service.
View ArticleIncident : VoIP calls
We are aware of an outage affecting calls on the VoIP platform at approximately 11:00 today. Service is now restored and our engineers are investigating the underlying cause. Please ask any affected...
View ArticleResolved Incident: VoIP calls
Good afternoon. We are aware of an issue that was affecting some users on our VOIP platform. We believe the issue has now been resolved and request any users affected to now retest the service. Please...
View ArticlePlanned Maintenance: VoIP
Tuesday 12th November 2019 22:00 – 23:00 We are making improvements to our VoIP platform and would like to notify customers that planned maintenance will be carried out 12th November 2019 between 22:00...
View ArticleIncident: VoIP calls
We have been made aware that one of our VoIP upstream carriers has seen a drop in call volumes and has raised an incident to investigate further. This will affect calls on hosted and sip only accounts....
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